An alarming percentage of hotel housekeepers have experienced sexual harassmentâor worseâfrom the guests whose rooms they clean. Unions and lawmakers have therefore fought to equip workers with âpanic buttonâ devices, a long quest thatâs finally paying off in agreements from major lodging chains. But hotels that donât thoroughly vet the technology they buy run the risk of buying gadgets with security flaws that could leave employees vulnerable to being hacked. Jared Lindzon reports on the problems that panic buttons are designed to addressâand the new risks they may introduce.
Sexual assault in hotels is a serious problem. Unions and lawmakers are working to keep housekeepers safeâbut cheap gadgets might bring new problems.
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