From: Morphe - Friday Mar 13, 2020 01:56 am
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MORPHE To our loyal beauty community, We believe in creating a safe space for everyone to experience and express themselves through makeup. This includes prioritizing the health and wellbeing of our customers and employees. Like many of you, we have spent the past weeks learning about coronavirus (COVID-19) and have been working quickly to make the necessary adjustments to our work and operations. We are following the latest guidance from the CDC, WHO, and other government organizations. All of our team members, especially our store employees, have been trained on additional safety measures to ensure that we are taking every precaution possible to help protect your health. While we have always taken pride in the hygiene standards and cleanliness of our stores, we have implemented these additional measures to reduce the potential for exposure:
• Increasing the frequency of disinfectant cleaning in all of our Morphe locations and distribution centers, including high-touch areas such as product displays, beauty stations, counters, registers, and credit card payment devices. • Instructing our employees to wash their hands multiple times a day and adding more hand sanitizer, alcohol wipes, and tissues to our workplaces and sales floors. • Suspending all Morphe Quickie Services, hands-on makeup demonstrations, shade-matching, and makeup classes in stores. Instead, our Beauty Artists have been instructed to offer guided self-application tips as well as share online tutorials that you can follow at home.
• Restricting both our employees and customers from using, touching, or swatching any product testers as an extra safety measure as it is not advised to directly apply makeup that has been used by others during this time. All of our in-store testers will be for display only until further notice. • Keeping our employees up to date on the information they need to help prevent exposure and requiring them to stay at home if they are showing any symptoms of illness. • Establishing a dedicated task force with representatives from critical business units to help our organization take immediate action in response to this evolving issue and ensure the care of our customers and employees globally.
For those who prefer to shop from home, our products will be available 24/7 through morphe.com. A global list of our online retailers can also be found here. We will continue to closely monitor the situation, and we are committed to doing everything we can to protect your health and wellbeing. Sincerely, Your Morphe Fam
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Morphe LLC
22 Fourth Street, 4th Floor San Francisco, CA, 94103, US
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