| Dear EmailTuna, 
 We’re sorry if you have experienced disruptions to our site recently – we are working hard to resolve the problem to ensure you have the shopping experience you are accustomed to.
 
 As a token of our gratitude for your patience and continued support, please enjoy an additional 10% off your next purchase with code SORRY10.
 
 Sincerely,
 
 NET-A-PORTER Customer Care
 |