Due to the impact of COVID-19, this holiday season is going to look far from normal. The last thing you want to worry about is your package getting to you. The Timbuk2 team will be working hard to ensure that all orders are processed in a timely manner. However, our shipping partners will be seeing an increase in demand therefore are no longer guaranteeing delivery times. We encourage you to get your shopping done early to avoid any delays. Additional information on shipping can be viewed here. If you are choosing to give the gift of a Custom bag this year, you must place your custom orders by Thursday, 12/3 at 11:59pm PST in order to receive before the holidays.   We’ve also adjusted our returns policy. Any purchases made between 11/25/2020 - 12/25/2020, can be returned up to January 21, 2020. Standard policy terms still apply. You can check out the details of our policy here. If you have any questions, you can reach out to our Customer Service team at customerservice@timbuk2.com or shoot us a text, (415) 909-3399. Happy holidays! |