ConferenceDirect is the official housing provider for Anime Expo 2025. They are the only authorized platform to offer exclusive hotel rates for AX participants. If you book through a third-party website or directly with the hotel, any customer service inquiries must be directed to the booking service you used. ConferenceDirect axhousing@conferencedirect.com Toll Free: (844) 876-1337 International: (704) 419-8448 Availability: Monday - Friday 9:00 AM - 8:00 PM ET General Hotel Booking Policies apply to all attendees who book a reservation through the AX Official Hotel Block. You can find information about each hotelβs amenities, cancellations, and general policies on our Hotel Booking Policies page. For a list of participating hotels please view our Accommodations page. Booking Guidelines & Tips: - Have your ShowClix Confirmation Number ready! Input your number into the ShowClix Number Field when reserving.
- A valid credit card is needed to make a reservation.
- Reservations are non-transferrable.
- Depending on the hotel, you must be at least 18 or 21 years of age to check into a room.
- To avoid errors while booking your reservation, do not have the hotel booking site open in multiple tabs or windows.
- Once you have selected your room nights, we recommend that you complete your personal and payment information within 5 minutes. If you do not complete the reservation within this time, your room nights may be taken by another attendee.
Cancellation: - Any reservations that are canceled after 11:59 PM PT onβ―March 31,β―2025 willβ―be assessed a $100 fee per room.
- Earlier cancellations will help allow for as many attendees as possible to be able to utilize the available hotel space during Anime Expo 2025. Please note that all hotelsβ respective policies will still apply. As such, cancellations made closer to your arrival date (48-72 hours or 7 days) will result in an increased fee equal to one nightβs room and tax.
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