Learn the good news about updated cart merges to keep your items
Hello Beading Friends,
Thanks to your feedback, we have reviewed the shopping cart functionality on our new system and made the change many of you requested. Previously, when you shopped with a guest cart and logged in before completing your purchase, the contents of your logged-in cart would be overwritten by the guest cart.
With our new update, the two carts will now merge automatically when you log in. If the combined total of unique items from both carts is fewer than 200, the merge will be seamless. This should prevent any items or shopping carts being lost. However, if the total exceeds 200 unique items, only the first 200 items will merge, and any additional items from your logged-in cart will be discarded.
We know this isn’t ideal for customers that have very large carts. We are working on continued improvements and hope to have another update soon. We apologize for any inconvenience.
Fire Mountain Gems and Beads, Inc. One Fire Mountain Way, Grants Pass, OR 97526-2373 USA US and Canada Customer Service: (800) 423-2319 International Customer Service: (541) 956-7890
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