Distribution Warehouse Transition
We’re moving to a new warehouse! This won’t impact orders immediately, but fulfillment will shut down temporarily later in the move. We’ll keep you informed via email and on the website — more details are available below.
We recently learned that our third-party logistics center / warehouse was sold to another logistics company, essentially overnight. In the wake of these events, we’re transitioning to a superior fulfillment center near our main office in California. Product launches, shipping, and our general control over fulfillment will be improved. This will also allow us to inspect stock in person and (potentially) offer new international fulfillment options.
When the temporary fulfillment shutdown takes effect, we’ll contact everyone via newsletter and notifications on Kono Store. Orders placed during the shutdown will fulfill after products have checked-in at the new location. Please contact email@example.com with questions — thanks for your patronage!