Distribution Warehouse Transition -
Temporary Fulfillment Shutdown
Fulfillment for new orders has been halted while we transition inventory to a new warehouse. If you received a shipping or progress notification (not your order confirmation email) we expect your order to ship before the move is complete. There will be delays given the pandemic.
With that in mind, we’re making Domestic US shipping free during the transition.
We planned to move our stock in two phases to keep fulfillment active for core products, but our current provider cut off services early (and unexpectedly) due to Coronavirus’ impacts on their operations. All inventory must move; fulfillment for new orders cannot begin again until that is complete. We hope to complete the transition fully within 2 months.
The new fulfillment center will be a dramatic improvement. Bringing awesome new products to life will be way easier, so we’re excited. Please contact firstname.lastname@example.org with questions and concerns — thanks for your patronage!